5 Key Areas That Home-Based Care Organizations Could Assist in Discharge Planning
The HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey is a national, standardized, publicly reported survey of patient’s perspectives of hospital care.
Three broad goals have shaped HCAHPS:
- The survey is designed to produce data about patients’ perspectives of care that allow objective and meaningful comparisons of hospitals on topics that are important to consumers.
- Public reporting of the survey results creates new incentives for hospitals to improve the quality of care.
- Public reporting serves to enhance accountability in health care by increasing transparency of the quality of hospital care provided in return for public investment.